Villario  ·  a trading name of Cyridium Ltd

Villario is committed to making its guest booking experience accessible to as many people as possible, including those with disabilities. This statement applies to villario.com — property search, listing pages, booking checkout, guest messaging, and account management.

1. Our accessibility target

We aim to meet WCAG 2.1 Level AA across the guest-facing booking flow: search and filtering, listing detail pages, the booking and checkout widget, cancellation policy and “things to know” content, reviews, and guest messaging.

2. How accessible is Villario?

What works well

  • Search, listing, and checkout forms have visible labels and associated aria-label/aria-labelledby attributes.

  • Colour contrast meets or exceeds WCAG 2.1 AA ratios across search results, listing pages, and checkout.

  • The booking flow (search → listing → checkout → confirmation) is fully operable by keyboard.

  • Pages use semantic HTML5 landmarks (<main>, <nav>, <header>, <footer>).

  • Listing photos include descriptive alt text supplied by the Host, where provided.

  • Focus indicators are visible on interactive elements throughout the booking widget and checkout.

Known limitations

Area

Issue

WCAG criterion

Expected fix

Property photo gallery

Swipe/carousel navigation is not fully operable via keyboard alone on some listings

2.1.1 Keyboard (A)

Keyboard-accessible gallery controls planned — Q4 2026

Interactive property map

Map markers are not individually reachable by keyboard; no list-view alternative is currently offered alongside the map

2.1.1 Keyboard (A)

List-view alternative planned — Q4 2026

Saved searches

Screen-reader announcement when a saved search updates with new matching properties is inconsistent

4.1.3 Status Messages (AA)

Live-region announcement fix — Q3 2026

Guest messaging thread view

New-message arrival is not consistently announced to screen readers in a long-running conversation

4.1.3 Status Messages (AA)

Under active development — Q3 2026

Listing content: Photos, descriptions, and amenity information within a Listing are supplied by the Host. While Villario provides accessible components (including alt-text fields) and encourages Hosts to write clear, descriptive listing content, we cannot guarantee that every Host has done so for every Property.

3. Technical information

Villario's guest-facing pages are built using web-standards-compliant HTML, CSS, and custom elements (Web Components using the Lit framework), server-rendered for fast, accessible first paint. We test against WCAG 2.1 AA using a combination of automated tools (axe-core) and manual testing with screen readers (NVDA + Chrome, VoiceOver + Safari).

4. Reporting accessibility problems

We welcome feedback on the accessibility of Villario. If you experience a barrier not listed above, or need content in a different format:

We aim to acknowledge accessibility feedback within 5 business days and to provide a substantive response or a timetable for a fix within 20 business days.

5. Preparation of this statement

This statement was prepared and last reviewed on 10 July 2026. Villario's guest booking flow was last tested against WCAG 2.1 AA in July 2026 using automated (axe-core) and manual evaluation methods.