Villario  ·  a trading name of Cyridium Ltd  ·  Last updated: 10 October 2026

Villario is committed to making its guest booking experience accessible to as many people as possible, including those with disabilities. This statement applies to villario.co.uk — property search, listing pages, booking checkout, guest messaging, and account management.

1. Our accessibility target

We aim to meet WCAG 2.1 Level AA across the guest-facing booking flow: search and filtering, listing detail pages, the booking and checkout widget, cancellation policy and “things to know” content, reviews, and guest messaging.

2. How accessible is Villario?

What works well

  • Search, listing, and checkout forms have visible labels and associated aria-label/aria-labelledby attributes.

  • Colour contrast has been checked and corrected across the public site, including links, buttons, form controls and the cookie banner, to meet WCAG 2.1 AA in the default (light) colour scheme.

  • The main booking flow (search → listing → checkout → confirmation) is designed to be used with a keyboard alone, apart from the gallery and map limitations listed below.

  • Pages use semantic HTML5 landmarks (<main>, <nav>, <header>, <footer>).

  • Listing photos include descriptive alt text supplied by the Host, where provided.

  • Focus indicators are visible on interactive elements throughout the booking widget and checkout. Click and touch targets are at least 24 by 24 pixels, and the cookie banner and cookie preferences work with a keyboard and fit small mobile screens.

Known limitations

We know about the following barriers and are working to improve them:

  • Property photo gallery: swipe and carousel navigation is not fully operable by keyboard alone on some listings (WCAG 2.1.1).

  • Interactive property map: map markers are not individually reachable by keyboard, and no list-view alternative is currently offered alongside the map (WCAG 2.1.1).

  • Saved searches: screen-reader announcement when a saved search updates with new matching properties is inconsistent (WCAG 4.1.3).

  • Guest messaging: new-message arrival is not consistently announced to screen readers in a long-running conversation (WCAG 4.1.3).

Listing content: Photos, descriptions, and amenity information within a Listing are supplied by the Host. While Villario provides accessible components (including alt-text fields) and encourages Hosts to write clear, descriptive listing content, we cannot guarantee that every Host has done so for every Property.

3. Technical information

Villario's guest-facing pages are built using web-standards-compliant HTML, CSS, and custom elements (Web Components using the Lit framework), server-rendered for fast, accessible first paint. We test against WCAG 2.1 AA using automated scans (axe-core) across the public site, followed by manual checks of keyboard use, zoom and small-screen layout in Chrome, Firefox and Safari. Automated tools find only part of the possible barriers. We have not yet carried out a structured review with screen readers; we intend to, and some barriers may not yet be known to us.

4. Reporting accessibility problems

We welcome feedback on the accessibility of Villario. If you experience a barrier not listed above, or need content in a different format:

  • Email: support@villario.co.uk

  • Post: Cyridium Ltd, trading as Villario, 19 Brambles Crescent, Blythe Valley, Solihull, B90 8DJ

We aim to acknowledge accessibility feedback within 5 business days and to provide a substantive response or a timetable for a fix within 20 business days.

5. Preparation of this statement

This statement was prepared and last reviewed on 10 October 2026. The public site and guest booking flow were last scanned against WCAG 2.1 AA in October 2026 using automated (axe-core) and manual keyboard and layout checks; the issues found were fixed or are listed above.